MADE IN THE USA SINCE 1940: LONN MANUFACTUING’S TIMELESS GUARANTEE (WARRANTY)
LONN MANUFACTURING CO. INC. (“Lonn”) warrants its air and water sprayers, siphon guns, hoses, and other fluid transfer tools are free from defects in materials and workmanship.
Brass or stainless steel components:
This warranty period extends for as long as the original end-user purchaser owns the product.
Rubber components:
This warranty period extends 3 years after the date of original purchase. Lonn will, at its option, repair or replace with a comparable product, any product, part, or component that fails under normal use as a result of such defect.
This Timeless Guarantee covers the original purchase of an air or water sprayer or siphon gun by an end-user purchaser for normal home or commercial use, and only when used as specified and in accordance with published operating instructions and within all applicable regulatory rules, limits, and guidelines.
In no event shall Lonn be responsible for special, consequential, or incidental damages arising out of a claim for defective product or failure of warranty. All labor and material costs of repair or replacement under this Timeless Guarantee shall be the responsibility of Lonn. Shipping costs from and to the end-user purchaser associated with repair or replacement under this Timeless Guarantee shall be the responsibility of Lonn for a period of one year after the date of purchase.
To obtain service under this Timeless Guarantee, the end-user purchaser must contact Lonn directly. The end-user may first ship the product to Lonn, but understanding there is a risk that inspection may reveal the product is not eligible for the warranty and then the end user would either have to pay for the repair or pay return shipping. The end-user purchaser must provide a reasonable opportunity for inspection and investigation of the claim, prior to any repairs or alteration to the product.
Proof of purchase will be verified by the end-user purchaser and applicability of the Timeless Guarantee will be determined by Lonn. Note that products are stamped with the year of manufacture as a second verification. Lonn at its sole discretion will determine whether to repair or replace defective parts or products.
Exclusions:
- Damage caused by the 3rd party shipping carrier
- Normal wear and tear is excluded, unless there were original manufacturing defects that only became apparent after some time of normal use.
- Worn tools can typically be re-built by Lonn for a relatively low cost.
- Deterioration due to incompatible chemical use
- Example: rubber deteriorating due to soaked-in chemicals
- Example: metal cracked or corroded from fluids including but not limited to:
- Iodine and acids in contact with brass, or any chemical known to be incompatible with brass
- Hydrochloric Acid, Hydrofluoric Acid, Bleach, or any chemical known to be incompatible with stainless steel
- Blockages due to unclean liquid or air supply
Note: Blockages can be cleaned out by Lonn for a relatively low cost
- Quick-connect fittings are not covered under this warranty
Note: Quick Connects can be replaced by Lonn for a relatively low cost
- Brass check valves or goose-neck valves (on the 3-in-1 super spray) are not covered under this warranty.
- Note: Brass valves can be replaced by Lonn for a relatively low cost.
- Modifications or unauthorized repairs to the product, disassembly, or unauthorized repair will void the warranty.
THESE WARRANTIES DO NOT APPLY, IN ANY WAY, TO PRODUCTS THAT ARE ALTERED OR MODIFIED IN ANY FASHION, OR WHICH ARE USED IN A MANNER FOR WHICH THEY WERE NOT ORIGINALLY INTENDED.
LONN PRODUCTS, INC. DISCLAIMS ALL WARRANTIES NOT STATED IN THESE WARRANTIES.
THESE WARRANTIES ONLY APPLY TO PURCHASES WITHIN AND PRODUCTS USED WITHIN THE UNITED STATES, MEXICO, AND CANADA.
